At GatherGrill, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how Lyarian LLC collects, uses, stores, and protects information when you visit or make a purchase from our website.
1. Information We Collect
When you visit our website, place an order, or contact us, we may collect the following information:
- Personal identification information, including your name.
- Contact information, including your email address and phone number.
- Shipping and billing addresses.
- Order details and purchase history.
- Payment-related information processed through third-party payment providers.
- Technical information, including IP address, browser type, device information, and website usage data.
2. How We Use Your Information
We use collected information to:
- Process and fulfill customer orders.
- Arrange shipping and delivery.
- Provide order confirmations and tracking updates.
- Respond to customer inquiries and support requests.
- Process returns, refunds, and exchanges.
- Improve our website, products, and shopping experience.
- Prevent fraudulent transactions and protect website security.
- Comply with applicable legal obligations.
3. Payment Information
Payments made through our website are processed by third-party payment service providers.
These providers handle payment information in accordance with their own security and privacy standards, including applicable PCI DSS requirements.
GatherGrill does not store full payment card numbers or CVV security codes on its own servers.
4. Sharing of Information
We do not sell or rent customers’ personal information.
We may share necessary information with trusted third-party service providers only when required to operate our business, including:
- Payment processing providers.
- Shipping and delivery carriers.
- Website hosting and technical service providers.
- Order management and customer support services.
These providers may only use the information necessary to perform their services.
We may also disclose information when required by law or to protect our legal rights.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality, remember customer preferences, analyze website traffic, and enhance the shopping experience.
You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
6. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no online transmission or electronic storage method can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, meet legal obligations, resolve disputes, and enforce our agreements.
Order-related records may be retained for up to 7 years after an order is completed, where necessary for accounting, tax, legal, and business recordkeeping purposes.
8. Your Privacy Rights
Depending on your state of residence and applicable privacy laws, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of certain personal information.
- Request information about how your data is collected and used.
- Exercise applicable rights regarding the processing of your personal information.
To submit a privacy-related request, please contact us using the information below.
9. Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website operations.
Any updates will be posted on this page with the revised effective date.