At GatherGrill, we strive to provide a reliable and convenient shipping experience for every customer.
1. Shipping Area
We currently ship orders within the United States only.
We do not offer international shipping at this time.
2. Order Processing Time
Orders are generally processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During peak seasons or promotional periods, processing may take slightly longer.
3. Shipping Time
Estimated delivery time is generally 5–10 business days after an order has been processed.
Delivery times are estimates and may vary depending on the destination, carrier operations, weather conditions, and other unforeseen circumstances.
4. Shipping Carriers
Depending on the destination, package size, and shipping service, orders may be shipped through the following carriers:
- United States Postal Service (USPS)
- United Parcel Service (UPS)
- FedEx
The carrier selected for an order may vary depending on the shipping requirements.
5. Shipping Fees
Any applicable shipping charges will be displayed during checkout before the order is completed.
Customers are responsible for reviewing the shipping details before submitting payment.
6. Order Tracking
Once your order has shipped, tracking information will be provided when available.
Please allow some time for tracking information to become active after the carrier receives the package.
7. Delivery Issues
GatherGrill is not responsible for delays caused by carrier operations, severe weather, incorrect shipping information provided by customers, or other circumstances beyond our reasonable control.
If your package is delayed, lost, or marked as delivered but not received, please contact us for assistance.
8. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information at checkout.
If you notice an error, please contact us as soon as possible. We cannot guarantee that changes can be made after an order has entered processing or shipping.